Some fields are empty when downloaded as Excel

Hello,

How do I get my radial button selections, fill in blank line and items ordered and paid through, via Paypal to download to excel. Those columns are there and all blank.

Thank you,

Kim

Greetings Kim.

Can you please let us know does this happens in all your forms? If not, can you please share the URL of a form where this problem is occurring? 

Thank you for your cooperation.