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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Next Page Button Not Working

    Asked by dclempa on July 27, 2013 at 05:50 PM

    I have four form that are almost identical. The first "Next Page Button" does not work on three of the forms.

    http://form.jotform.us/form/32005917643148 works, 

    http://form.jotform.us/form/32057955287161 does not work

    http://form.jotform.us/form/32058904931152 does not work

    http://form.jotform.us/form/32058270867156 does not work

    I have compared properties and they are the same.

    Please help!

    Thanks Dennis

     

    Page URL:
    http://form.jotform.us/form/32057955287161

    next button not working JotForm style size font
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    JotForm Support

    Answered by jonathan on July 27, 2013 at 09:19 PM

    Hi,

    I was able to find the cause of issue that prevents the Next button from working on the mentioned forms.

    It was the content of the Free Text(HTML) field "Instructions for Ordering"

     

    Please try to refresh the content of this HTML field. Use the Edit HTML button to manually adjust the formatting you want to do on the text.

    I did this process on the cloned version of your form http://www.jotformpro.com/form/32077740141952 . Before, the Next button would not work also on this cloned version, but after I did some refresh on that particular HTML field, it now works.

    Hope this help. Please inform us if issue persist.

    Thanks.

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    Answered by dclempa on July 27, 2013 at 10:16 PM
    Thanks Jonathan

    I would have never resolved this on my own. Thanks for the great tech support!!

    Dennis


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    JotForm Support

    Answered by jonathan on July 27, 2013 at 11:32 PM

    You're quite welcome Dennis.=)

    Feel free to contact us again anytime for any other inquiry.

    regards,

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    Answered by james1001 on July 30, 2016 at 04:06 AM

    thx, helped me to :)

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    JotForm Support

    Answered by liyam on July 30, 2016 at 04:29 AM

    Thanks for letting us know, james1001.

    If you have other questions, please do not hesitate to start a new thread with your concern. We'll be more than happy to assist you.