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gaylemckoyAsked on August 5, 2020 at 12:13 PM
I created about 6 feedback forms within the last few weeks and now only 1 form is showing up. They are not in my trash or archive folder. I can click on them by accessing my history, but it will only allow me to view them, not edit (link posted below of a form I can only view). Please help me restore them!
Thank you!
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VincentJayReplied on August 5, 2020 at 1:47 PM
The form you provided belongs to the account username (PMTaylor) - Do you recognize it?
I checked your account and I can see that you're a sub-user account of (PMTaylor). Please open the Shared folder and see if the issue still persists.
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gaylemckoyReplied on August 5, 2020 at 4:28 PMThank you! I can see the forms I couldn’t before.
This form is the only one that I can’t see in the shared folder- https://www.jotform.com/form/202174757439159. Can only view it, can’t edit it.
Gayle Mckoy
75 Spring St, 4th Fl
New York, NY, 10012
T: 917-398-5731
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VincentJayReplied on August 5, 2020 at 5:43 PM
You need to contact the form owner and ask to give you access to edit the form.
Here's what should it look like:
I hope this information helps. Let us know if you need further assistance.
Thank you!