Not logged out from other tabs when I log out

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    Deanne Beaton 
    Asked on August 05, 2020 at 12:28 PM

    I have several questions about HIPAA compliance of your site:  1) The site never truly logs out. When I log out, the information is still open in my browser.  2) One of my clients accidentally signed up for jot form and have received many emails in regards to your service.  This is concerning to me.

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    Bojan_J
    Answered on August 05, 2020 at 02:05 PM

    1) The site never truly logs out. When I log out, the information is still open in my browser.

    Once you log out, you won't be able to access any information on your account. If you have multiple browsers open, you will be asked to log in again if you try to navigate away from the current page.

    2) One of my clients accidentally signed up for jot form and have received many emails in regards to your service.

    Once you create a Jotform account, you do receive a few welcome emails. After this, you will receive emails only for the major Jotform announcements.

    Let us know if you have any additional questions.