What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto Responder mail is showing the user the hidden fields - Is there any way to hide "hidden" fields from the auto responder?

    Asked by misebaz on July 28, 2013 at 07:09 AM

    Auto Responder mail is showing the user the hidden fields - Is there any way to hide "hidden" fields from the auto responder?

    Thanks

    Barry

    hidden thanks
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    JotForm Support

    Answered by Welvin on July 28, 2013 at 07:31 AM

    Hi Barry,

    Yes. You have to Enable Auto Hide Empty Fields in Email. 

    Edit Form > Setup and Embed > Preferences > Advance Settings > Hide Empty Fields in Email to "ENABLE":

    But NOTE: This will only work for the default message area settings. Adding content to the message area or altering any content will result to an error. 

    Thanks

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    Answered by misebaz on July 28, 2013 at 07:33 AM

    Great, thanks.