The Gift registry widget value is not displaying in the email

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    Asked on August 05, 2020 at 10:33 PM
    The other issue is the confirmation of the gift registry doesn't show how many they "purchased" how to we get that to show? 1596673539Screen Shot 2020-08-05 at 8.25
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    Answered on August 05, 2020 at 11:09 PM

    I have the email notification in your form and see that the email is truncated. Please note that the emails are restricted to 65k characters in the content. Any additional content in the email shall be truncated.

    You may try adding a new notification to see if that helps. If the issue still persists, you may try adding a submission view link in the email so that the submission data can be viewed directly in the browser.{id}

    Alternatively, you may add a PDF link to the email so that you can download the submission data in the PDF document.


    Hope this information helps! 

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    Answered on August 06, 2020 at 07:30 AM

    Thank you. The PDF link is a good solution. It worked for me a few hours ago, now it’s giving this message: {"error":"You're not authorized","success":false,"duration":"0.040"}

    here’s a link to the clone form:

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    Answered on August 06, 2020 at 07:59 AM

    Hello! This error is shown if you try to open the PDF document using the browser from which you aren't logged in to your Jotform account. You can solve this issue in the following two ways:

    1. You can either open this link from the same browser from which you're logged-in to your Jotform account.

    2. Another way is to turn off "Require log-in to see submissions." privacy setting from your account settings (as shown in the screenshot below):

    1596715149chrome-capture - 2020-08-06T17

    If you have any further queries, feel free to write back to us.

    Thank you!