I’m unable to make payment for my plan.

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    bakesbynrul.hda
    Asked on August 06, 2020 at 12:41 AM

    Please assist.

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    gerardw
    Answered on August 06, 2020 at 12:46 AM

    I believe you are unable to upgrade your account. Is that correct?

    If yes, please let us know what issue you are facing. Also, which plan are you trying to upgrade to?

    Are you facing any error?

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    bakesbynrul.hda
    Answered on August 06, 2020 at 12:49 AM

    yes i tried to choose the bronze plan, but upon payment it pop error message.

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    bakesbynrul.hda
    Answered on August 06, 2020 at 12:52 AM

    1596689519error.JPG

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    bakesbynrul.hda
    Answered on August 06, 2020 at 01:00 AM

    any updates?

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    Sonnyfer
    Answered on August 06, 2020 at 01:08 AM

    Thanks for telling us the plan you're trying to upgrading to. Please refer to the below direct links to proceed with the upgrade.

    Bronze Monthy | Bronze Yearly

    Let us know how it goes.


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    bakesbynrul.hda
    Answered on August 06, 2020 at 01:11 AM

    Unfortunately it doesn’t allow me. Not sure though why exactly it won’t proceed.

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    Ariel_P
    Answered on August 06, 2020 at 01:27 AM

    Hello,

    Our apologies for the inconvenience.

    Did you encounter any sort of warning or error message? You can send us screenshots. -How to Post Screenshots to Our Support Forum.

    You can also send us screenshots of the console log if it shows any errors. -How to get a console report from most common browsers.

    We'll be waiting for your reply.