Site disables my form, won't log me back in and the link to verify my email fails

I've just found your service and tried to set up a trial twice today.

The first time, I signed up with Facebook and started creating a form. After about 15 minutes of creating a form, the form suddenly disappeared and I was unable to re-login. I tried several times, but each time, the login form started the process, then reverted to asking me to login again.

Eventually, I gave up and signed up again, using my email address andrew@leadscorp.com.au The same thing happened. After about 15 minutes of creating a form, the form disappeared and I couldn't reload it.

I have also received two emails asking me to confirm my email address, but when I click the links, the site says "Invalid Link".

Is this a common occurrence? It would be a showstopper for me.

Regards

Andrew

Hi there,

Happy to help you today. 

As per our records your account was suspended by our automated system due to a form. But I don't see any forms in your account now. So I have reactivated your account.

You can check out our terms of use on the link below to avoid automatic account suspension.

https://www.jotform.com/terms/

Let us know if you need further assistance.

Thanks.