Cannot login to Field Manager App

  • kszgysz_hu
    Asked on August 6, 2020 at 8:43 AM

    It says successful login but shows login screen again after "login"

  • Lorenz JotForm Support
    Replied on August 6, 2020 at 9:21 AM

    Thank you for contacting us.

    I was able to access the Field Manager app successfully. 

    1596720045Screenshot from 2020 08 06 21  Screenshot 10

    It could be an issue with the cache. Kindly clear your browser's cache and try again.

    If the issue still persists, please let us know.

  • Andras
    Replied on August 6, 2020 at 9:30 AM

    It doesn't work in Chrome even with cache cleared. It does work in Edge browser, as I just found out.

  • John Support Team Lead
    Replied on August 6, 2020 at 10:07 AM

    Hello Andras - If you have some browser extensions installed, could you please try disabling them then access the app again?

    Also, please ensure that you are logged into your Jotform account before accessing the app. That will bypass the login process in the app.