Account Blocked

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    Casey Childers 
    Asked on August 06, 2020 at 09:30 AM

    Hey there!  I have been using jotform maybe 3 times a year to book mini sessions with for my business.  I have Back to School minis in 2 weeks (and was going to release the form to the public) and my account is blocked and I have no way of booking them.  I am messaging from my work computer now, but it showed up on my laptop - help! 

    caseywchildersphotography 

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    Ed_Hughes
    Answered on August 06, 2020 at 10:08 AM

    Hi Casey, 

    The account 'caseywchildersphotography' does not appear to be blocked, could you let me know where you're seeing it is blocked?

    Thanks!

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    caseywchildersphotography
    Answered on August 06, 2020 at 11:28 AM
    Yes - I tried to log in last night and it said that my brower/IP address appeared to have phishing on the forms?
    I will screen shot what happens when I click my mini links -
    https://form.jotform.com/202137928562155
    Wait - now that I am clicking it, it is going through. I responded with a submission last night to say that my browser wasn't phishing, so perhaps something was 'lifted' in the mean time.
    Sorry for your trouble and thank you for the response!
    Casey W. Childers, MMus, CAGO
    Minister of Music & Organist
    First Christian Church | Wilson, NC
    www.fccwilson.org
    www.facebook.com/fccwilson
    ________________________________
    ...
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    Bojan_J
    Answered on August 06, 2020 at 01:19 PM

    Greetings.

    The problem might be related to your IP. If you notice this problem again, please let us know your IP so we could whitelist it. You can click here to find your IP.

    Thank you for your cooperation.