Cannot see form submissions

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    Asked on May 10, 2011 at 07:51 AM

    I am trying to get the submission information for my form (see URL below) and I keep getting an error

    Cannot read form information. Try reloading the page.

    This form is being used to gather important information and I cannot really ask my submitters redo the information.  Can you please help me get access????


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    Answered on May 10, 2011 at 10:11 AM

    Hi steph31574,

    Thanks for posting your concern. I tried to access the submissions page of this particular form and I was able to get in without any issues (I used Google Chrome and Mozilla Firefox for my testing). Could you please try to visit hte page again? If it still doesn't work, please clear your browser's cache or use another browser altogether. If it still doesn't work, please let us know so that we can help you further.

    Thank you for using JotForm!