What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Salutation vanishes

    Asked by InteractiveResorts on May 10, 2011 at 08:18 AM

    When you EDIT a submission, the Salutation / Title (Mr, Mrs etc) vanishes from the form.

    Please can you fix this.


  • Profile Image

    Answered by DanielGriffin on May 10, 2011 at 09:54 AM

    Hi there,

    Thank you for bringing this to our attention and apologies for any inconvience caused.  I am logging a bug report with the developers and we will lookinto it for you as soon as possible.




  • Profile Image

    Answered by InteractiveResorts on May 24, 2011 at 05:43 AM

    Dear Daniel


    Can you please give me a progress report on this fault reported 14 days ago.



  • Profile Image

    Answered by DanielGriffin on May 24, 2011 at 10:35 AM

    Hi there,

    Sorry but once a call has been handed over to the next level we have no visability of its progress.  However rest assured that it will be address as soon as possible.  I tagged it as important so hopefully it wont be long now.

    Thanks for you patience.

  • Profile Image
    JotForm Support

    Answered by liyam on January 17, 2013 at 12:10 AM

    We apologize for missing to update you on this matter,  InteractiveResorts.  As of checking, it seems that one of the developers was able to fix this issue but was not able to update this thread.

    If you continue to encounter problems with any of your forms, please do let us know.