account blocked

having received mail from you since 10 hours ago regarding my acccount , till now its still suspended . Please am losing alot of things , if it cant be reopen let me decide what to do with all due respect

Hi there,


It appears that your account has been suspended due to phishing activities on your forms 

It appears that this form is collecting Credit Card and Passport information using plain text fields instead of the Payment integrations, please note It is considered as phishing and violates our Terms of Use.

You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

We can reactivate the account but we need to delete the infringing fields from your form. You must also agree with our Terms of Use.

I hereby agreed that I will abide by the rules and regulations governing Jotform.com Also I agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately
...

Unfortunately, your account has been permanently suspended due to phishing, as such, we cannot reactivate your account.