How do I allow this to upload documents?

  • Rhiannon_Hillman
    Asked on August 6, 2020 at 5:22 PM

    Hello there

    This is my first time using this program and I would like my clients to be able to upload pictures of 2 documents but I am getting an error.  I have attached a picture of the error and hoping you have a solution

    Jotform Thread 2496482 Screenshot
  • John Support Team Lead
    Replied on August 6, 2020 at 8:56 PM

    As I can see on the screenshot you sent, you were trying to use the Uploadcare widget. For it to work, you should have a Uploadcare account and generate a public key that you need to add to the widget. 

    GUIDEhttps://www.jotform.com/blog/uploadcare-widget/

    However, when I check the form, you're already using the basic File Upload field which will work without any subscriptions:

    How do I allow this to upload documents? Image 10

    Let us know if you need further assistance.

  • Rhiannon_Hillman
    Replied on August 7, 2020 at 11:28 AM
    Thank you. I was able to find a solution to problem. Have a great day!
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