What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Saved Formed Disappear

    Asked by BVTours on July 29, 2013 at 02:21 AM

    I just spent the last hour editing a form I was working on, I went to email to clients and there was a glitch.  The form I had modified is no longer there and the older version came up, do I have to modify this all over again?

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    Answered by gori-mathew on July 29, 2013 at 04:38 AM


    Apologies for the inconvenience caused.

    If the form was saved or Auto-saved as you where making the changes this is more likely the cache issue because everytime you are making the changes is is automatically saved and when opening it the changes should reflect.

    Please log out and clear your browser's cache and the login and then clear the forms' cache.

    Do let us know if you need further assistance.