Aren't there any real people at your site?

  • Micci Lindberg
    Asked on August 6, 2020 at 11:22 PM

    Tired of redirects trying to reach a live person! Wasting time.


  • jherwin
    Replied on August 7, 2020 at 12:23 AM

    We will answer your query here: https://www.jotform.com/answers/2497060 since it has more information.

    Please refer to that support ticket for any related questions and/or follow-ups.

    Thank you!

  • jherwin
    Replied on August 7, 2020 at 12:24 AM

    By the way, all Jotform support agents are real people. No bots here :)

  • Micci Lindberg
    Replied on August 7, 2020 at 1:28 AM
    Well, glad to hear! Now how do I speak to one?
    Micci Lindberg
    ...
  • Vick Support Team Lead
    Replied on August 7, 2020 at 4:01 AM

    Hi Micci,

    We do not have phone support available. You can tell us your concern here and one of the agents will respond to it. 

    We provide 24/7 non-stop support here. So there is always someone available to attend to your query.

    Thanks.

  • Micci Lindberg
    Replied on August 7, 2020 at 12:28 PM
    I'd like specifics of setting up a purchase ticket and pay. Sorry I am vision impaired and had trouble !mauvering around your site. This is a one time need for a major nonprofit reunion.
    Also can you change the Course Selection Title off my Reunion Registration form? I have been unsucessful!
    Micci Lindberg
    ...
  • Richie JotForm Support
    Replied on August 7, 2020 at 1:24 PM

    It seems you have created another support ticket.

    To avoid confusion, we have responded to that ticket.

    Kindly follow this link https://www.jotform.com/answers/2497060-