-
TartanboxAsked on August 7, 2020 at 7:00 AMI am also having this issue with my form: https://form.jotformeu.com/Tartanbox/mj-falkirk-reservation
-
Jed_CReplied on August 7, 2020 at 7:13 AM
We apologize for the inconvenience.
May I know if you have tried removing the integration and reintegrating your Stripe account again?
If not, please try that and let us know how it goes.
-
TartanboxReplied on August 10, 2020 at 10:27 AM
Hi, I have the same issue with another form, https://form.jotformeu.com/Tartanbox/mj-glasgow-central-booking-form
I have relinked Stripe with no success.
-
BJoannaReplied on August 10, 2020 at 12:11 PM
Your form has live payment integration, so I was not able to submit it. However, I tested the issue on a cloned form in Test Mode and my form is working fine. Here is my cloned form - https://form.jotform.com/202224413086950
Is your form embedded? If so, please provide us the webpage URL. Can you please test your form using some other browser or device?
-
TartanboxReplied on August 10, 2020 at 12:17 PM
No, the forms are not integrated.
I'm using a 100% discount coupon code too
-
BJoannaReplied on August 10, 2020 at 1:47 PM
I was able to replicate the issue with the 100% discount coupon code on your form and on my cloned form.
This is happening because you enabled the Minimum Order Amount. Once you disable it you, will be able to submit the form.