Submit form stuck at please wait.

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    Tartanbox
    Asked on August 07, 2020 at 07:00 AM
    I am also having this issue with my form: https://form.jotformeu.com/Tartanbox/mj-falkirk-reservation
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    Jed_C
    Answered on August 07, 2020 at 07:13 AM

    We apologize for the inconvenience.

    May I know if you have tried removing the integration and reintegrating your Stripe account again?

    If not, please try that and let us know how it goes.

    1596798813The Easiest Online Form Builde

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    Tartanbox
    Answered on August 10, 2020 at 10:27 AM

    Hi, I have the same issue with another form, https://form.jotformeu.com/Tartanbox/mj-glasgow-central-booking-form

    I have relinked Stripe with no success.

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    BJoanna
    Answered on August 10, 2020 at 12:11 PM

    Your form has live payment integration, so I was not able to submit it. However, I tested the issue on a cloned form in Test Mode and my form is working fine. Here is my cloned form - https://form.jotform.com/202224413086950

    Is your form embedded? If so, please provide us the webpage URL. Can you please test your form using some other browser or device? 

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    Tartanbox
    Answered on August 10, 2020 at 12:17 PM

    No, the forms are not integrated. 

    I'm using a 100% discount coupon code too

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    BJoanna
    Answered on August 10, 2020 at 01:47 PM

    I was able to replicate the issue with the 100% discount coupon code on your form and on my cloned form. 

    This is happening because you enabled the Minimum Order Amount. Once you disable it you, will be able to submit the form. 

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