Someone on my team has changed the order of some of our forms.

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    Asked on August 07, 2020 at 12:49 PM

    Someone on my team has changed the order of some of our forms. Two specificially - the Boarding reservation and the new client form. One of them, they appear to have only changed the order of the columns under submissions. But the customized PDFs were okay. On the new client forms, they changed the customized PDF and the submissions. I don't know how far back this occurred. I've been trying to look through revision history. On the boarding form, I found that a few weeks ago and tried to fix it but finally stopped because it was so infuriating. I don't want to lose all the data if I do revert. Can you tell me if there's an easy way to fix this? And how I can prevent those from being edited?

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    Answered on August 07, 2020 at 01:42 PM

    Thank you for contacting. When you give access to your account to a team member, there is no way to impede form edits.

    You may consider the Enterprise plan to add sub-user, where you can decide which permissions to grant(view & edit or view only). Please contact Enterprise support if you have further questions:

    You can change the order column manually:


    Regarding the PDF Document, if you were using the default document, you can create a new one:


    Let us know if you have more questions.