Retrieve Forgotten Account Password

  • Profile Image
    Ayana McKrieth
    Asked on July 29, 2013 at 12:28 PM

    Hello,

     

    Today i received an email stating that I need to upgrade my subcription, that I reached capacity.  I am unaware of the username and password, so i followed the prompts to reset my password, entered my email address and when I click "send reset instructions" NOTHING HAPPENS.  Please get back to me as soon as possible, this form is used on my website daily and has vanished from my site

     

    Thank you,

    Ayana McKrieth

  • Profile Image
    jefreylandicho
    Answered on July 29, 2013 at 12:51 PM

    I have requested a password reset on your behalf, can you please check your email inbox and spam inbox as well.

    If you did not received the password reset notification, please contact us again.