How to change username and password.

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    dfranks828
    Asked on August 07, 2020 at 06:12 PM

    How can I change my user name and password?

    Thank you,

    Darlene

  • Profile Image
    Kenneth_C
    Answered on August 08, 2020 at 12:21 AM

    Thank you for reaching support,

    We can change the username for you but before we do that here are a few reminders:

    *Please provide at least 3 unique usernames that are Alpha Numeric.

    * Make sure that there are no spaces in between so that we can check for its availability and if the first one is available, we'll change your username immediately.

    Let us know as soon as you have two additional username options.

    Thank you for your patience.

  • Profile Image
    Kenneth_C
    Answered on August 08, 2020 at 12:29 AM

    Hi there,

    To change the password, kindly go to your Account Settings > Profile > Password:

    1596860800d1.png

    If you happen to lose your password, you may go ahead and Reset Your Password by following this guide: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    I hope that helps.

    Best.