terms in my form says "type 1 option"

  • LauracM
    Asked on August 7, 2020 at 10:21 PM

    my clients click the option which is a round circle I added to the bottom of my page, in place of a signature. Why when i recieve the submission at the bottom it says - Type option 1

    this is an important document. why does it say this when client clicks this button?

    it should show the check mark

  • Sonnyfer JotForm Support
    Replied on August 8, 2020 at 3:41 AM

    Hi there - Thanks for reaching out,

    I believe this is the question you're referring to.

    1596872139topez Screenshot 10

    The reason why it only displays is that you used the Single Choice field for the Terms of your form. I would suggest using either the Terms & Condition Widget or Short Scrollable Terms Widget instead. See the sample below:

    1596872390cloq Screenshot 21

    Do review and let us know if you need further assistance.