- juanflowersAsked on May 10, 2011 at 02:09 PM
I've already clicked on the new submission for my class reunion registration form through JotForm, but when I go back to my forms, it still shows (1 new submission).
- JotForm SupportNeilVicenteAnswered on May 10, 2011 at 05:52 PM
This appears to be a bug that's causing the persistent "1 New Submission" alert even if all submissions have been read. I have submitted a report ticket to have this issue taken care of by our developers.
I apologize for any inconvenience or annoyance this may have caused you. Thank you for your understanding. If there's anything else you require assistance with, please let us know.
- JotForm SupportabajanAnswered on May 10, 2011 at 06:18 PM
I logged in to your account and corrected the problem by right-clicking on the form in question and clicking "Mark All as Read":
Thanks for asking and please let us know if we can be of any additional assistance.