Please cancel my account/ Immediately.

  • linda turner
    Asked on August 8, 2020 at 10:05 AM

    Please cancel my account/ Immediately.

  • Vanessa_T
    Replied on August 8, 2020 at 10:51 AM

    Unfortunately, I am unable to find an account with the email address you have provided.

    Can you please share to us the username of email address associated with your account so we can check it?

    You can also share to us the URL of one of your forms so we can trace the account.

  • linda turner
    Replied on August 8, 2020 at 1:28 PM
    User John Larry Turner
    ...
  • linda turner
    Replied on August 8, 2020 at 1:28 PM
    There was also a charge of $37.00 on my account that I didnot know about.
    ...
  • VincentJay
    Replied on August 8, 2020 at 3:38 PM

    Hi,

    There's no "John Larry Turner" account username registered to JotForm. Please provide the correct username or the email address registered to it. 

    We'll wait for your reply. Thank you!