In attempting to register you are blocking me by saying that my email address already exists.

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    Bill Green
    Asked on July 29, 2013 at 03:42 PM

    Yes it is my email address and the creator of this survey instrument sent it to you; that's why it was recognized as "pre-existing" or in your file.  What should I do to get through your registration process?

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    Answered on July 29, 2013 at 04:15 PM

    Hi Bill,

    Sorry for the inconvenience that may have caused. I've check your email address( and found out that your email address is associated to BGreen account. If you forgot the password of this account, you can reset your password clicking on Forgot password option.

    If you need further assistance, please let us know.

    Thank you!