What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My forms are gone!

    Asked by artstork on July 29, 2013 at 03:44 PM

    I started off with a free account. Then I upgraded to a Premium Account which I used for a month or so. After I cancelled the subscription I cannot find ANY of the forms I created.

  • Profile Image

    Answered by EliezerN on July 29, 2013 at 04:15 PM

    Thanks for contacting us.

    I checked your account and I was able to see the next forms:


    If your forms appear in the image, you should try clearing your browser's caches and cookies. Then if the issue still persists please try using the next links to access to your account and check if you the forms are there: 






    Please let us know if you need further assistance.