It is saying my survey forms are disabled. Is there any way to gain access to these forms?

  • Team_JayBo
    Asked on August 8, 2020 at 11:36 PM
  • Girish JotForm Support
    Replied on August 9, 2020 at 1:00 AM

    Your account is auto suspended.

    This is due to the form as shown below in the Trash folder in your account:

    15969489220908 9 Screenshot 10

    It was collecting passwords, which is against our Terms of use:

    15969490520908 10 Screenshot 21

    I have removed this field from the form and activated your account.

    Please refrain from using such fields on the form, else your account can get auto suspended again.