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ikigaisushikerryAsked on August 9, 2020 at 11:46 AM
Hi,
There is this message "Unexpected error occured control_payment" showing when I try to edit my form. I need this fixed as I don't wanna loose all I did already.
Thanks
Page URL: https://form.jotform.com/202086152701344 -
Jimmy_DReplied on August 9, 2020 at 1:27 PM
Hi,
Our apologies for the inconvenience.
I have cleared your form caches, and the error is gone.
Kindly check and let us know should you need further assistance.
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ikigaisushikerryReplied on August 9, 2020 at 3:39 PM
Thanks, Jimmy_D.
It is working again, but it isn't the same as before. The prices are gone, it is not calculating the total, etc.
Could you please help me? Thanks.
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KrisLei Jotform SupportReplied on August 9, 2020 at 4:18 PM
Hi,
I have checked your form and it seems that the total is calculating correctly on my end:
Can you provide us with further details of the issue you are showing so that we can verify it further on our end? Thank you. Looking forward to your response.