Error Unexpected error occured control_payment

  • ikigaisushikerry
    Asked on August 9, 2020 at 11:46 AM

    Hi,


    There is this message "Unexpected error occured control_payment" showing when I try to edit my form. I need this fixed as I don't wanna loose all I did already. 


    Thanks

    Jotform Thread 2500741 Screenshot
  • Jimmy_D
    Replied on August 9, 2020 at 1:27 PM

    Hi, 

    Our apologies for the inconvenience. 

    I have cleared your form caches, and the error is gone. 

    Kindly check and let us know should you need further assistance. 

  • ikigaisushikerry
    Replied on August 9, 2020 at 3:39 PM

    Thanks, Jimmy_D.


    It is working again, but it isn't the same as before. The prices are gone, it is not calculating the total, etc.

    Could you please help me? Thanks.

  • KrisLei Jotform Support
    Replied on August 9, 2020 at 4:18 PM

    Hi,

    I have checked your form and it seems that the total is calculating correctly on my end:

    1597004244test form1 Screenshot 10

    Can you provide us with further details of the issue you are showing so that we can verify it further on our end? Thank you. Looking forward to your response.