Phishing Suspension Notification

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    Ajay Kumar 
    Asked on August 09, 2020 at 12:35 PM
    Screenshot
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    Ed_Hughes
    Answered on August 09, 2020 at 02:26 PM

    Hi Ajay, 

    Your account has forms in for loan applications. These are only allowed where the account account belongs to an authorized bank or credit union. 

    I can see there are submissions on the forms, so would need your permission to delete the submission data & forms. If you provide this then I will be able to re-activate the account.

    If you would like to have loan application forms after your account has been re-activated you would need to send the following to reviewers@jotform.com, with the thread ID (2500791) in the subject line: 

    - The URL where the form will be used
    - Proof of affiliation to an authorized bank or credit union
    - Any additional documentation that will help our team process your request

    Let us know if you have any questions.

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    Ajay Kumar 
    Answered on August 10, 2020 at 12:28 AM
    If i buy your plan and after you lock my account . What i can do after
    ...
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    Vick_W
    Answered on August 10, 2020 at 03:37 AM

    Hi there,

    Once our Reviews department has verified all your information and you get their approval to use loan forms than your account will not get suspended again.

    In case if the automated system does suspend it for some reason we can activate it again.

    Thanks.

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    Ajay Kumar 
    Answered on August 10, 2020 at 06:28 AM
    How many time in reactivate my account?
    ...
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    Bojan_J
    Answered on August 10, 2020 at 08:48 AM

    Greetings. 

    If your account gets suspended again, our reviewers team will activate it. However, once your account gets unsuspended, it should not get suspended again.

    Let us know if you have any additional questions. 

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    Ajay Kumar 
    Answered on August 10, 2020 at 03:28 PM
    Emidiatly reactivate my account please.
    I am not do phishing with anyone and no wrong work.
    I work in loan Consultancy therefore i use this form for my costmer.
    ...
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    Ed_Hughes
    Answered on August 10, 2020 at 04:42 PM

    Hi Ajay, 

    Have you submitted the documentation outlined below to reviewers@jotform.com, with the thread ID (2500791) in the subject line?

    - The URL where the form will be used
    - Proof of affiliation to an authorized bank or credit union
    - Any additional documentation that will help our team process your request

    Our reviewers would need this information in order to validate your account. 

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    Ajay Kumar 
    Answered on August 12, 2020 at 12:28 AM
    I can send my ID proof.
    ...
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    Vick_W
    Answered on August 12, 2020 at 02:05 AM

    Please follow the instructions in the previous reply and send the requested details at the following email address: reviews@jotform.com

    Once your details have been verified only then the reviews team will be able to reactivate your account.

    Thanks.

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    Ajay Kumar 
    Answered on August 30, 2020 at 03:28 AM
    I delete any illegal detail please reactivate my account.
    I delete credit card and any other information. But reactivate my account.
    ...
  • Profile Image
    Ajay Kumar 
    Answered on August 30, 2020 at 03:28 AM
    I delete any illegal detail please reactivate my account.
    I delete credit card and any other information. But reactivate my account.
    ...
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    Sam_G
    Answered on August 30, 2020 at 05:27 AM

    Hi Ajay,

    May we confirm if you have sent the details being requested by our reviewer team with the thread ID (2500791) in the subject line?

    - The URL where the form will be used

    - Proof of affiliation to an authorized bank or credit union

    - Any additional documentation that will help our team process your request


    Kindly send them to reviews@jotform.com. They will be the ones reactivating you account once verified.