Unable to click the calendar on the Date Picker field

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    moneybackfuel
    Asked on August 09, 2020 at 04:51 PM

    Hi Team,

    We had a form we been using for last 6 months and now the date field seems to stop working. You can no longer click and select a date. The pop up widget does not show up.


    Please advise.

  • Profile Image
    KrisLei
    Answered on August 09, 2020 at 06:00 PM

    Hi,

    I have cloned your form and made some further test, I am also unable to click on the calendar icon and the calendar is not showing up on the Date Picker field. 

    I am going to escalate a ticket to our backend team to further investigate it, we will provide you with any updates once we receive any updates from them.

    Thank you for reporting this to us. 

  • Profile Image
    moneybackfuel
    Answered on August 09, 2020 at 06:35 PM

    Thanks for the update Kris

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    KrisLei
    Answered on August 10, 2020 at 06:42 PM

    We have received an update from our backend team and it seems that the issue has been fixed:

    1597099280field name.jpg

    Kindly try to verify it on your end, and let us know if you are still showing the same problem. Thank you for your understanding. 

  • Profile Image
    moneybackfuel
    Answered on August 12, 2020 at 04:37 PM

    Hi Kris,

    Thanks for the update. Sorry for the late reply.
    We have verified and it is working perfectly.

    Thanks for your great help.