Is there a way to clone a form and maintain the data in the form that was submitted in the original?

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    EHSServices
    Asked on August 09, 2020 at 07:02 PM
  • Profile Image
    Sonnyfer
    Answered on August 09, 2020 at 10:06 PM

    Hi - Unfortunately, it isn't possible to also clone the submission when you clone a form. You may want to consider sharing your submissions page instead.

    Guide: How-to-Share-Form-s-Submissions-Page 

    Alternatively, we can move your forms to another account for you. This way the submissions will be transferred together with the form.

    If you wish to proceed, kindly share with us the URL of the forms you wish to transfer as well as the account destination. Kindly note that as a security measure, we only process such requests if it came from the form owner.

    Hope this information helps.

  • Profile Image
    EHSServices
    Answered on August 10, 2020 at 07:28 PM
    I would like to transfer the following forms from EHSServices account to JMACsafety’s account. Thank you for your help.
    https://form.jotform.com/91325083469158
    https://form.jotform.com/90488605835164
    https://form.jotform.com/90477190808161
    https://form.jotform.com/90504109474151
    https://form.jotform.com/90477323721153
    https://form.jotform.com/91838144005151
    https://form.jotform.com/90504109474151
    https://form.jotform.com/90477190808161
    https://form.jotform.com/90488842708166
    https://form.jotform.com/90203950737153
    https://form.jotform.com/90475269028160
    https://form.jotform.com/91005922528151
    https://form.jotform.com/90488068518165
    https://form.jotform.com/90534932076156
    https://form.jotform.com/93103252963151
    https://form.jotform.com/201485031236042
    https://form.jotform.com/90297598560168
    https://form.jotform.com/90498412064155
    https://form.jotform.com/90504081026143
    https://form.jotform.com/90504081026143
    https://form.jotform.com/90504959902160
    https://form.jotform.com/90203950737153
    https://form.jotform.com/90475269028160
    https://form.jotform.com/90477190808161
    https://form.jotform.com/90477323721153
    https://form.jotform.com/90488605835164
    https://form.jotform.com/90488842708166
    https://form.jotform.com/90504109474151
    https://form.jotform.com/90534932076156
    https://form.jotform.com/91838144005151
    https://form.jotform.com/90224698888172
    https://form.jotform.com/90306804500143
    https://form.jotform.com/90336052435148
    https://form.jotform.com/90414613439152
    https://form.jotform.com/91419584609164
    https://form.jotform.com/92045143938156
    https://form.jotform.com/200003866931146
    https://form.jotform.com/200004578419148
    https://form.jotform.com/200064563801143
    https://form.jotform.com/200208225477147
    https://form.jotform.com/200324554783151
    https://form.jotform.com/200413801226137
    https://form.jotform.com/200544309870150
    https://form.jotform.com/200646266699164
    https://form.jotform.com/200764698430157
    https://form.jotform.com/200805489293158
    https://form.jotform.com/200805793754158
    https://form.jotform.com/200806849258160
    https://form.jotform.com/200892912302146
    https://form.jotform.com/201046278289157
    https://form.jotform.com/201147381601142
    https://form.jotform.com/201393442226146
    https://form.jotform.com/201608316793154
    https://form.jotform.com/90324000675144
    https://form.jotform.com/90407504237149
    https://form.jotform.com/90407587649167
    https://form.jotform.com/90457705476162
    https://form.jotform.com/90527848072160
    https://form.jotform.com/90620608865158
    https://form.jotform.com/90693218268162
    https://form.jotform.com/90758643739169
    https://form.jotform.com/90828633760160
    https://form.jotform.com/90904568257163
    https://form.jotform.com/90970227265157
    https://form.jotform.com/91039303164147
    https://form.jotform.com/91084145016147
    https://form.jotform.com/91175095737162
    https://form.jotform.com/91249247433156
    https://form.jotform.com/91320592718155
    https://form.jotform.com/91389264705162
    https://form.jotform.com/91434974073159
    https://form.jotform.com/91530903621147
    https://form.jotform.com/91600449437155
    https://form.jotform.com/91670966487171
    https://form.jotform.com/91740395640156
    https://form.jotform.com/91808468594170
    https://form.jotform.com/91883146083159
    https://form.jotform.com/91948461677170
    https://form.jotform.com/92018817136154
    https://form.jotform.com/92087810546158
    https://form.jotform.com/92158248715160
    https://form.jotform.com/92226699286169
    https://form.jotform.com/92300833070143
    https://form.jotform.com/92367810758164
    https://form.jotform.com/92466292519163
    https://form.jotform.com/92524537242153
    https://form.jotform.com/92664057372159
    https://form.jotform.com/92732578910161
    https://form.jotform.com/92863549644168
    https://form.jotform.com/92863641460157
    https://form.jotform.com/93032542631146
    https://form.jotform.com/93033245474152
    https://form.jotform.com/93033314981152
    https://form.jotform.com/93033412136143
    https://form.jotform.com/93293850520154
    https://form.jotform.com/93293879850171
    https://form.jotform.com/93293980660163
    https://form.jotform.com/93294291878170
    https://form.jotform.com/93294309655163
    https://form.jotform.com/93294558515164
    https://form.jotform.com/92915281563159
    https://form.jotform.com/90488322381156
    https://form.jotform.com/90488364217160
    https://form.jotform.com/90488480348164
    https://form.jotform.com/90488677774175
    https://form.jotform.com/90488812509162
    https://form.jotform.com/90488816401157
    https://form.jotform.com/90488829621165
    https://form.jotform.com/90488836346167
    https://form.jotform.com/90488850965170
    https://form.jotform.com/90488854185168
    https://form.jotform.com/90488973838175
    https://form.jotform.com/90488991457172
    https://form.jotform.com/90488995701168
    https://form.jotform.com/90489045249162
    https://form.jotform.com/91268780891167
    https://form.jotform.com/91694653258166
    https://form.jotform.com/91494760566165
    https://form.jotform.com/91714577831161
    https://form.jotform.com/91835859593173
    https://form.jotform.com/93165848343162
    ...
  • Profile Image
    Sonnyfer
    Answered on August 10, 2020 at 08:53 PM

    Hi - Thanks for listing the forms to be moved, that's 121 forms in total.

    However, I checked the account/username JMACsafety and can see that it's on the Silver plan. Meaning that account can only have a total of 100 forms. There are already 15 forms on that account so I'm afraid we can only move 85 forms to it.

    Do you wish to move the first 85 on your list? If not, kindly send us another list of which forms you would like to prioritize being moved.

    Related Guide: Understanding-Your-Account-Usage-and-Limits 

    Looking forward to your reply.

  • Profile Image
    EHSServices
    Answered on August 10, 2020 at 11:28 PM
    I upgraded the account to Gold. I would like all forms moved.
    Thank you
    Richard Bunker
    435-253-0716
    richard@ehsvc.com
    ehsvc.com

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    ...
  • Profile Image
    Sonnyfer
    Answered on August 11, 2020 at 01:39 AM

    I have moved successfully moved your forms to JMACsafety

    If you need further assistance, please let us know.

  • Profile Image
    EHSServices
    Answered on August 13, 2020 at 08:28 PM
    When I try to open links for files attached to my form submissions I get this error.
    404 Not Found (S3): /jufs/JMACsafety/90203950737153/4613837982721470469/51A75D08-68CC-46DF-96E1-92962186E867.jpeg
    Can you help?
    Thank you
    ...
  • Profile Image
    Sonnyfer
    Answered on August 13, 2020 at 11:27 PM

    Apologies for the inconvenience.

    It seems the owner of the submission files of your form 90203950737153 was not changed so I went ahead and transferred it to JMACsafety.

    Could you please check again?

    Looking forward to your reply.

  • Profile Image
    EHSServices
    Answered on August 14, 2020 at 12:28 AM
    Can the owner be changed for all the forms? It seems to be the same on all the moved forms.
    Thank you
    Richard Bunker
    435-253-0716
    richard@ehsvc.com
    ehsvc.com

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    ...
  • Profile Image
    Anita_K
    Answered on August 14, 2020 at 05:26 AM

    Hi Richard,

    of course. Please allow some time for us to go through the list and fix this.

  • Profile Image
    Anita_K
    Answered on August 14, 2020 at 06:09 AM

    Hi,

    thank you for your patience. All files should be correctly transferred to the account JMACsafety now.

    Please let us know if you encounter any further issues.