What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My email is on the bounce list...

    Asked by aureocf on July 29, 2013 at 11:01 PM

    How can I proceed to solve it ?

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    JotForm Support

    Answered by Welvin on July 29, 2013 at 11:18 PM


    I have removed your email address from our bounce list. Here's the reason:

    Reason(s) : 5.1.2 - Bad destination host 'DNS Hard Error looking up medtouchbr.com (MX):  NXDomain'

    Please refer to this guide to prevent this from happening again: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts.