Lightbox auto popup does not work on new website

  • Profile Image
    kungo
    Asked on July 29, 2013 at 11:51 PM

    Hello,

    I can't get a Lighbox form to pop-up on a new website:

    http://aenys.com/testing.htm

    The form is cloned from this one, which works fine on this website:

    http://aenys.com 

    Apparently, the new Lightbox is not playing wellwith the scripts on the new page?

    Please advise.

    Thank you. 

  • Profile Image
    sidharth_kch
    Answered on July 30, 2013 at 12:13 AM

    @kungo

    My apologies for the inconvenience this has caused.

    I am sorry but I am not able to check the Ligtbox code on your website. Your website is not opening. Request you to please see your website is down.

    Thanks,

    Sidharth

  • Profile Image
    kungo
    Answered on July 30, 2013 at 07:57 AM

    Hello Sidharth,

    My website is up on this end.

    Please re-try.

    Thank you. 

  • Profile Image
    sidharth_kch
    Answered on July 30, 2013 at 09:44 AM

    @kungo

    I checked your webpage and it seems the Lightbox popup correctly when the link "Inquiry from New Pop-Up $300 Coupon Offer" is clicked.

    Do you want your Lightbox form to auto popup, the same way you have done it in "http://aenys.com/"?

    If you want it to auto popup, you need to add "openOnLoad:true" in your lightbox embed script. Please refer this guide for more information on this: How to Auto popup a Lightbox Form

    Let us know if you need further assistance.

    Thanks,

    Sidharth

  • Profile Image
    kungo
    Answered on July 30, 2013 at 10:37 AM

    Thank you sidharth... that works! But would you please tell me how to remove the
    link that remails at the upper left corner? 

    http://aenys.com/test.htm 

  • Profile Image
    jonathan
    Answered on July 30, 2013 at 10:56 AM

    @kungo,

    Hi, you will only need to edit your website and remove the particular text.

    This one

    <a class="lightbox-32098489732971" style="cursor:pointer;color:blue;text-decoration:underline;">Inquiry from New Pop-Up $300 Coupon Offer</a>

    Inform us if you need further assistance.

    Thanks.

  • Profile Image
    kungo
    Answered on July 30, 2013 at 12:16 PM

    Thank you jonathan! I shold have figured that one out.