Google Drive Integration: not all uploaded files are showing in the Google Folder when payment integration is present in the form

Rodiek
Asked on August 10, 2020 at 05:22 AM

Hello,
i did the integration. However, when I run some test, only some of the files uploaded through the form eventually show up in the Drive folder.
I already eliminated the integration and connected it again, but I still could not solve the issue.
Can you please help me?
Thanks!

This is a re-post of a comment on How to Integrate a Form with Google Drive
Richie

Jotform Support

Answered on August 10, 2020 at 08:14 AM

To clarify, you're trying to upload multiple files however, they are not forwarded to Google Drive?

I have tested a cloned version of your form and I am able to replicate the issue.

I have uploaded 4 files but only 2 are showing in the Google Drive folder.

After further checking, it seems the issue is when you add the Purchase order form integration in your form.

I have escalated the issue to our back-end team for further investigation.

Once updates are available, you will be notified via this support ticket.
Rodiek
Answered on August 10, 2020 at 11:36 AM

Hello Richie,

yes, exactly, I am trying to upload multiple files however, they are not forwarded to Google Drive.

Thanks for your fast reply.

I am looking forward for the solution.