What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to transfer existing payment forms to a new user account?

    Asked by mwhittles on July 30, 2013 at 06:57 AM

    We would like to move a couple of forms from our JotForm account to a new user account for one of our clients, so they can access and manage their own forms in future.

    JotForm move jotform account
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    Answered by gori-mathew on July 30, 2013 at 07:34 AM

    Hi,

    Thanks for contacting us.

    Yeah this is possible, after creating the new account you will provide us with the form url for the forms that you wish to have moved to the new account and the account's username so that we can help have the forms moved manually.

    Do let us know this information so that we can be able to assist you further.

    Thanks!