JotForm re-creates the google spreadsheet upon each submission

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    Asked on July 30, 2013 at 07:31 AM

    Looks like every time we get a new submission, a new spreadsheet with the same name is created??? This is happening repeatedly. Please help. 

    We use the form for membership applications. It contains a hidden field that stores the status of the application process. This field (spreadsheet cell) is then later modified as the application is processed. Now, however, this information is all lost as well since in the newly created forms this cell is reset to default initial value.

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    Answered on July 30, 2013 at 07:44 AM


    Have you edited your Google spreadsheet? Please remove the current integration and re-integrate your form with google spreadsheet.

    Please let us know if that resolves your issue.