What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Field: AutoSum Not Working

    Asked by scoe on July 30, 2013 at 09:59 AM

    The total stopped working when we added the coupon code. Please advise.



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    Answered by jefreylandicho on July 30, 2013 at 10:13 AM

    Please try reembeding the form using IFRAME embed code as it appears the embed Script that you are currently using is having conflicts with the other scripts making the autosum not to work.

    If the issue still persist, please contact us again.