A client tried to make a payment through a jotform on my website and the link did not work through my PayPal. Can you please help me resolve this issu

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    Asked on July 30, 2013 at 11:47 AM
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    Answered on July 30, 2013 at 01:04 PM

    Hi Richard,

    Your form doesn't have any Paypal Payment Tool on it. If you'd like to collect a payment using our forms, you have to add the Paypal Tool.

    Check this related guide: Setting Up Your First Order Form

    Can you also let us know the webpage URL where the form is embedded so we can further check?