My account is locked.

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    drshawneelwc
    Asked on August 10, 2020 at 07:53 PM

    I'm the admin assistant working with my boss and we were both trying to be logged in and now I am logged in but she is locked out. We did have a few attempts. What can we do to fix this? Thanks!

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    ashwin_d
    Answered on August 11, 2020 at 12:45 AM

    I did check your account and found that you have HIPAA compliant account. Please note that account gets locked after multiple failed login attempts.

    I have gone ahead and activated your account again.