What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Is it possible to set conditional email recipients based on their radio button form input?Asked by graphicworksatlanta on July 30, 2013 at 03:08 PM
We are using JotFormPro to handle a multi-language world site at http://green-dex.com/. I have set up a separate form for
• English - http://green-dex.com/request-sample/
• French - http://fr.green-dex.com/demandez-un-emandez-un-echantillon-green-dex/
• Spanish - http://www.es.green-dex.com/solicitar-una-muestra-de-green-dex/
• German - http://de.green-dex.com/muster-anfordern/
• Italian - http://www.it.green-dex.com/richiesta-campione-green-dex/
• Dutch - http://www.nl.green-dex.com/verzoek-green-dex/
The complicated part is that we want to route the email form results to the correct sales person automatically. The sales people handles different geographic zones even though theymay speak the same language. For example, customer reading the site in Spanish could either be from Spain or Latin America each of which is handled by a different sales contact.
For example on the Spanish site, is it possible for me to add a radio button option for A) Europe or B) Latin America and then have the email go to recipient A or B depending on the the radio button data?
Thanks. Please let me know.
Thank you for contacting us.
Yes, this is possible with conditional logic on forms.
You will need to use a few 'Send an e-mail after submission' conditions for this.
If you need any further assistance on this, please let us know. We will be happy to help.
This looks like just the thing I need. Thank you.