Hi, please can I cancel my Bronze Plan? I can't see how to do this on your website.

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    nancy_c_b
    Asked on August 11, 2020 at 09:48 AM
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    Basil_A
    Answered on August 11, 2020 at 10:20 AM

    Hi,

    The subscription can be cancelled from your billing page.

    Guide: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    I have checked your account and it seems you have already cancelled your subscription. It will be downgraded on the 17th of August.

    Please let us know if you require any further assistance.