image won't upload on form

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    Asked on August 11, 2020 at 10:41 AM
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    Answered on August 11, 2020 at 11:36 AM

    Hi there,

    Thanks for reaching out to us,

    Just to confirm that you are trying to upload an image on form ID(202233544137043), I gave this a try on a new form that I have a cloned copy of your form but unable to replicate any issues uploading an image. Can you please ensure you are using an image (with a .jpg, .png, .jpeg, or .gif) format? The ones you listed (.pdf, .docx, .cdr) are not images.

    Just click the Image Field on your form > then CHOOSE FILE > UPLOAD tab > then UPLOAD FILE button.


    Let us know if the issue still persists, we will be glad to assist you.