I'm trying to upgrade and keep getting an error

I tried to upgrade to the silver plan because of the 50% off and I keep getting an error that I can't be upgraded.

Hi there,

Thanks for reaching out to us,

I checked your account and it is subscribed to the Bronze plan. 

Please follow the below guide If you want to upgrade your account:

https://www.jotform.com/help/331-How-to-Upgrade-My-Account

If you want to downgrade your account:

https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

Let us know if you need any further assistance.