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Animal_ServicesAsked on August 11, 2020 at 1:45 PM
I cannot get the emails from my Lost/Found report to reliably come through. Most of the times I get a submission, I never receive an email. I've tried different pictures, so it's not a size issue.
Thank you,
Chandra
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Jimmy_DReplied on August 11, 2020 at 4:10 PM
Our apologies for any inconvenience caused.
Have you checked your Spam folder for the missing submission notifications? It happens that email providers tag JotForm emails as Spam; therefore, they end up being blocked or forwarded.
Let us know, in case the emails are not present in your spam folder. We will need your permission to send a test using your form.
Regards,