How do I change the "respond to" email address and the "from" name?

  • kfegan4077
    Asked on August 11, 2020 at 5:23 PM

    When we are emailing our forms it is coming up with my name and my email and I would like a more general name (our clinics name) and the clinics email address.  


    Kim 

  • Niko_N
    Replied on August 11, 2020 at 9:01 PM

    Greetings Kim,

    If you want to change sender name and email address used for your autoresponder emails, please follow the instructions below:

    1) Change sender name:

    How do I change the respond to email address and the from name? Image 1 Screenshot 30

    How do I change the respond to email address and the from name? Image 2 Screenshot 41


    2) Use a custom email address on email notifications:

    How to Add a Custom Sender Address to an Email Alert


    Please check and let us know if you are referring to something else.

    Thank you!