How do I change the "respond to" email address and the "from" name?

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    Asked on August 11, 2020 at 05:23 PM

    When we are emailing our forms it is coming up with my name and my email and I would like a more general name (our clinics name) and the clinics email address.  


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    Answered on August 11, 2020 at 09:01 PM

    Greetings Kim,

    If you want to change sender name and email address used for your autoresponder emails, please follow the instructions below:

    1) Change sender name:

    2) Use a custom email address on email notifications:

    How to Add a Custom Sender Address to an Email Alert

    Please check and let us know if you are referring to something else.

    Thank you!