Is the Silver plan renew every month or when I don't pay, you will cancel my sliver account and back to free account

  • Profile Image
    AstralCity
    Asked on August 12, 2020 at 12:43 AM

    Hi Jot Form,

    Is the Silver plan renew every month or when I don't pay, you will cancel my sliver account and back to free account.

    The monthly payment will be automatically renew or manually.

    Currently, I want maintain the silver plan for this month only.

    Looking forward for your reply.

    Thank you

    Tâm

  • Profile Image
    Vick_W
    Answered on August 12, 2020 at 03:26 AM

    Hi Tâm,

    Happy to help you today.

    Usually, the subscriptions are automatically renewed. If you'd like to cancel your subscription then you can do it from your account settings. Below is the step by step guide.

    https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    Once your subscription ends the account status will automatically change to FREE. Then all the limitations of the free account will be applied to your account.

    Thanks.