Email Validator Widget: Error Logging in

  • tzemay
    Asked on August 12, 2020 at 5:15 AM

    Hi there,


    I have an issue for adding SMTP server instead of Jotform server.


    When I click "add SMTP" in the widget setting, it will first request for my email and password -> successful login, please wait while redirecting -> request for email and password again



    Jotform Thread 2507184 Screenshot
  • Jovanne JotForm Support
    Replied on August 12, 2020 at 8:59 AM

    Hi, thank you for reaching out to us.

    We apologize for the inconvenience this may have caused you.

    I have tested the email validator widget and I was able to replicate the issue. The login doesn't seem to work in Chrome.

    I will be forwarding this ticket to our backend team for further checking. Alternatively, you can try to use other browsers like Firefox to access the application.

    I hope this will help. Let us know if you need further assistance. 

  • NeilVicente
    Replied on August 21, 2020 at 12:44 AM

    Hi,

    This is fixed now.

    Regards,