Email Validator Widget: Error Logging in

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    Asked on August 12, 2020 at 05:15 AM

    Hi there,

    I have an issue for adding SMTP server instead of Jotform server.

    When I click "add SMTP" in the widget setting, it will first request for my email and password -> successful login, please wait while redirecting -> request for email and password again

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    Answered on August 12, 2020 at 08:59 AM

    Hi, thank you for reaching out to us.

    We apologize for the inconvenience this may have caused you.

    I have tested the email validator widget and I was able to replicate the issue. The login doesn't seem to work in Chrome.

    I will be forwarding this ticket to our backend team for further checking. Alternatively, you can try to use other browsers like Firefox to access the application.

    I hope this will help. Let us know if you need further assistance. 

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    Answered on August 21, 2020 at 12:44 AM


    This is fixed now.