Creating HIPAA Form With Conditional Confirmation Email

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    Ryan Greiss 
    Asked on August 12, 2020 at 10:26 AM


    I need to re-create this Formstack form in a HIPAA-compliant environment. The form collects answers to three questions and, based on the answers, will send either a green "entry permitted" or a red "entry denied" email to the user.

    Does Jotform have this ability? If so, we would be interested in starting an account.



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    Answered on August 12, 2020 at 12:03 PM

    Hello Ryan - That is possible by creating two autoresponder emails, one for permitted and the other's for denied. Here's an example:


    15972479032507784 2.png

    Then use conditions to send the email based on the status. Here's a guide on How-to-Send-Email-Based-on-User-s-Answer. Here's an example:

    15972481872507784 3.png

    I have implemented this on a demo form. Here's a link so you can try: 

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    Answered on August 12, 2020 at 01:28 PM

    Thank you! I decided to get in there and play around with it; you have a very intuitive platform!
    We’ll likely want to move forward with a silver plan soon.

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    Answered on August 12, 2020 at 02:37 PM

    We appreciate your feedback on using our forms. 

    In case you need further assistance, feel free to write down your questions here and we'll be more than happy to help. :-)