My form gets stuck

  • TDEHealth
    Asked on August 12, 2020 at 12:59 PM

    I don't know why my form no longer clicks to "next page" after page 6.    I see there is a green dot on page 7 when I first start to access my form.   

    What changed?

    Thanks!

    Jotform Thread 2508264 Screenshot
  • John Support Team Lead
    Replied on August 12, 2020 at 3:06 PM

    I tried cloning the form and made some tests submissions, however, I wasn't able to replicate it. 

    I only tried filling out your form and was able to go past the pages 6 and 7 without a problem:

    My form gets stuck Image 10

    May we know if you embedded the form on a webpage? If so, please share with us a link to it so we can check.

    Also, please try clearing your browser's cache or use a different browser if you have one to make a test submission.

    Let us know how it goes.