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I no longer receive notifications when someone fills out a formAsked by Lnoelle on July 31, 2013 at 09:52 AM
The last few payment forms I've received have not had any notifications go to my email in-box for some reason. So, I am no longer getting email notification when someone fills out a payment form, but I am receiving notification in my email when someone fills out a contact form. Can you help me with this? Thank you!
Sorry for the inconvenience that may have caused. Can you please share to us URL of the FORM that you're having problem with for further assistance?
Hi There. Here is the link to the form I am not receiving notifications
The "Sender Name" is empty. Without this, your form notification may fail to send you an alerts for new submissions. I have corrected this from our end. Please let us know if it still persist.
You can refer to this guide: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts.
Ok. Thank you.