Connecting PayPal not working for new forms

  • soldotnachamber
    Asked on August 12, 2020 at 1:25 PM

    Hey There - 


    We had not had trouble for our past Jotforms, but recently our PayPal won't connect to our newer forms. Not sure if this is an issue with our PayPal or if we are just missing a step when connecting it. 


    Thanks for your help! 

  • Patrick_R
    Replied on August 12, 2020 at 4:02 PM

    Hello! Can you please tell us the Form ID/URL with which you're facing this problem?

    Also, let us know what error (if any) do you see while connecting. You can attach a screesnhot of the error as well by following these instructions: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Awaiting your response.